1. Not medical treatment
Utulivu's educational content, tracking tools, peer-support conversations and AI-generated messages are intended to support wellbeing. They do not replace a qualified clinician's assessment, diagnosis, treatment or advice.
2. AI-generated responses
Utulivu AI can generate incorrect, incomplete or inappropriate information. It does not independently verify facts, observe your condition or establish a therapeutic relationship. Do not use AI output as the sole basis for medical or safety decisions.
3. Emergencies and crises
Utulivu is not an emergency service and cannot guarantee immediate monitoring or intervention. If you or someone else is in immediate danger, contact local emergency services or go to the nearest appropriate emergency facility.
4. Therapist and rehabilitation listings
Directory listings and enquiries are tools for discovering and contacting independent providers. A listing does not automatically confirm current licensing, suitability, accreditation, pricing or availability. Confirm these details with the provider and relevant professional or regulatory body before receiving services.
5. Personal tracking
Mood and progress trends are self-reported reflections, not clinical measurements or diagnostic results. Use them as prompts for discussion with trusted support or qualified professionals where appropriate.
6. Personal privacy
Before sending sensitive personal or health details in a booking form, group discussion or AI chat, consider what information is necessary for your purpose. See the Privacy Policy for an overview of data processing.